List of Active and Resolved Service Status by Microsoft for January 2026

In January 2026, Microsoft experienced multiple service incidents across its platforms. This update provides an overview of currently active issues, recently resolved incidents, and a historical log of past advisories. Monitoring these updates helps organizations effectively manage and optimize their Microsoft service environments.

If you continue to experience the same issue, please search for the solution using the corresponding Incident ID and title.

IsResolved	Id	StartDate	Service	Issue Description
TRUE	TM1226550	1/30/2026 21:06	Microsoft Teams	Admins can't create and save Microsoft Teams meeting templates in the Teams admin center
FALSE	PB1224494	1/29/2026 18:41	Power BI	Users may be unable to send subscription emails to external users in Power BI
FALSE	TM1226057	1/29/2026 15:00	Microsoft Teams	Users don't see the dial pad on Microsoft Teams Rooms (MTR) on Windows devices
TRUE	MO1224866	1/29/2026 13:07	Microsoft 365 suite	Some users may have been unable to export usage reports from the Microsoft 365 admin center
TRUE	PB1225246	1/29/2026 9:21	Power BI	Users may see issues with their templated subscription email in Power BI
TRUE	CW1224109	1/29/2026 9:20	Microsoft 365 Copilot Chat	Some users using Microsoft 365 Copilot Chat may have not seen any responses being generated
TRUE	MV1224509	1/29/2026 9:00	Microsoft Viva	Users may be unable to access Microsoft Viva Engage content for the first time in the Microsoft Teams mobile app
FALSE	TM1223735	1/28/2026 19:51	Microsoft Teams	Some users may not have permissions for Microsoft Teams meeting notes if notes are enabled after the meeting was created
TRUE	DZ1223715	1/28/2026 17:14	Microsoft Defender XDR	Users may be unable to access Threat Analytics in the Microsoft Defender XDR portal
TRUE	EX1223427	1/28/2026 9:06	Exchange Online	Some users may have been unable to access the Exchange admin center (EAC)
TRUE	TM1224481	1/27/2026 9:00	Microsoft Teams	Some users may see stale profile pictures or profile information for other users within Microsoft Teams
TRUE	EX1224375	1/26/2026 6:00	Exchange Online	Users routing their Exchange Online email through a third-party protection service may have send and receive delays
TRUE	CW1221869	1/23/2026 18:42	Microsoft 365 Copilot Chat	Some users may not receive Microsoft Copilot Chat responses or experience latency using GPT 5.2 Quick response
TRUE	MO1221364	1/22/2026 19:33	Microsoft 365 suite	Users may be seeing degraded service functionality or be unable to access multiple Microsoft 365 services
TRUE	MO1221222	1/22/2026 12:08	Microsoft 365 suite	Users can't access the Threat Analytics page in Microsoft Defender XDR portal
TRUE	MO1220495	1/21/2026 16:45	Microsoft 365 suite	Users may be unable to access Microsoft 365 services
TRUE	MO1220544	1/21/2026 2:30	Microsoft 365 suite	Users' Microsoft Power Automate flows may not trigger when users create, update, or delete shifts in Microsoft Teams
TRUE	EX1220516	1/20/2026 23:00	Exchange Online	Users' Outlook for iOS app version 5.2602.0 may crash or freeze on iPad devices
TRUE	MM1219608	1/20/2026 12:24	Power Apps in Microsoft 365	Some users may have been unable to open Microsoft Power Apps
TRUE	MF1219609	1/20/2026 10:41	Microsoft Power Automate in Microsoft 365	Some users may have been unable to run Microsoft Power Automate flows
TRUE	EX1221076	1/20/2026 5:01	Exchange Online	Users may have been unable to delete email messages after running the QUIT command through the POP3 connection method
TRUE	CP1219289	1/19/2026 5:00	Microsoft Copilot (Microsoft 365)	Some users may have experienced errors and disruptions when starting or continuing chats in Microsoft Copilot
TRUE	SP1218552	1/16/2026 6:47	SharePoint Online	Some users may be unable to select schedule dates within SharePoint Online pages
FALSE	TM1218513	1/16/2026 6:37	Microsoft Teams	Users may be unable to update or add Copilot Studio agents to Microsoft Teams and Microsoft Copilot (Microsoft 365)
TRUE	TM1221763	1/16/2026 0:00	Microsoft Teams	Users may have seen a User Interface (UI) glitch in Microsoft Teams which showed an added bar at the top of each window
FALSE	CW1218323	1/15/2026 18:55	Microsoft 365 Copilot Chat	Users aren't shown the "Edit in Outlook" button after prompting Copilot Chat to draft an email message
TRUE	TM1222851	1/15/2026 3:40	Microsoft Teams	Users may intermittently see a red border after screensharing has been stopped in Microsoft Teams
TRUE	SP1218404	1/14/2026 18:47	SharePoint Online	Users may be unable to open People Cards in SharePoint Online
FALSE	TM1217690	1/14/2026 5:04	Microsoft Teams	Some users may be unable to open some SharePoint Online list links through Microsoft Teams on iOS and receive an error
TRUE	OP1217551	1/13/2026 15:30	Microsoft 365 apps	Some users may not be able to get the latest Microsoft 365 Apps updates
FALSE	TM1221897	1/13/2026 4:00	Microsoft Teams	Users' query responses from the Facilitator agent in Microsoft Teams meetings are delayed up to 25 seconds
FALSE	CP1221896	1/13/2026 4:00	Microsoft Copilot (Microsoft 365)	Users' query responses from the Facilitator agent in Microsoft Teams meetings are delayed up to 25 seconds
TRUE	SP1220310	1/8/2026 12:24	SharePoint Online	Some users that are mentioned in list comments in SharePoint Online may not receive email notifications
TRUE	SP1215831	1/7/2026 19:44	SharePoint Online	Some read-only users may see blank pages for their SharePoint Online sites
TRUE	CP1214610	1/7/2026 8:40	Microsoft Copilot (Microsoft 365)	Some users in Europe may have been unable to launch Copilot Chat or use related functionality
FALSE	EX1213792	1/6/2026 6:49	Exchange Online	Admins can?t upgrade groups from distributions lists to unified groups from PowerShell and the Exchange admin center
TRUE	MO1218616	1/5/2026 22:40	Microsoft 365 suite	Some admins may be unable to view pooled storage management in the Microsoft 365 admin center
TRUE	EX1212981	1/5/2026 10:00	Exchange Online	Some users may be unable to access on?premises shared mailboxes through Outlook on the web
TRUE	EX1215307	1/2/2026 0:00	Exchange Online	Some users may have been unable to access their mailboxes using Internet Mailbox Access Protocol 4 (IMAP4)