List of Active and Resolved Service Cases by Microsoft for April 2026

In April 2026, Microsoft experienced several service issues and listed it through Admin center. This update provides an overview of currently active issues, recently resolved incidents, and a historical log of past advisories.

If you continue to experience the same issue, please search for the solution using the corresponding Incident ID and Issue title:

IsResolved	Id	StartDateTime	LastModifiedDateTime	Issue Title
TRUE	SP1296487	4/30/2026 7:30	4/30/2026 20:17	Users may not be able to load the search bar in SharePoint Online sites
TRUE	OD1296516	4/30/2026 7:30	4/30/2026 20:20	Users may not be able to load the search bar in Microsoft OneDrive
TRUE	CP1293524	4/28/2026 0:00	4/28/2026 16:48	Users in the North America and Asia Pacific regions may see stale data in some Microsoft 365 Copilot usage reports
TRUE	TM1293426	4/27/2026 20:32	4/27/2026 21:13	Some admins may have experienced failures with policies and assignments in the Microsoft Teams admin center
TRUE	CP1293219	4/27/2026 16:19	4/29/2026 23:28	Users in North America may be unable to access Microsoft Copilot (Microsoft 365)
FALSE	TM1290947	4/25/2026 1:19	4/30/2026 0:21	Users may be unable to use the Custom AI meeting summary feature for Microsoft Teams due to the feature being disabled
TRUE	MP1290422	4/24/2026 15:04	4/24/2026 17:53	Some users in East US may experience latency in Microsoft Purview Data Loss Prevention
TRUE	SP1295361	4/24/2026 12:30	4/29/2026 20:14	Users may be unable to view analytics for SharePoint Online sites
TRUE	DZ1289015	4/23/2026 6:36	4/27/2026 14:57	Admins may have encountered delays of up to 10 hours for grading results on Microsoft Defender for Office 365 submission
TRUE	TM1288323	4/22/2026 15:00	4/24/2026 21:58	Users in North America may be unable to join Microsoft Teams meetings or experience dropped calls
FALSE	TM1287420	4/21/2026 23:57	4/30/2026 23:44	Users' Yealink E2 Microsoft Teams phones on the latest Android 15 version may be marked as noncompliant and signed out
TRUE	CP1286586	4/21/2026 2:25	4/21/2026 6:23	Users may be unable to create or edit agents in Microsoft 365 Copilot
TRUE	TM1286858	4/21/2026 1:00	4/22/2026 23:38	Some users may experience intermittent failures or delays when starting recording features in Microsoft Teams meetings
TRUE	CP1283380	4/17/2026 15:07	4/24/2026 22:04	Users may experience issues accessing or using Microsoft Copilot (Microsoft 365)
TRUE	CP1282908	4/17/2026 0:00	4/18/2026 17:57	Users may see a delay in certain Microsoft Copilot usage reports in the Microsoft 365 admin center
TRUE	MO1282907	4/17/2026 0:00	4/18/2026 17:56	Users may see a delay in certain reports in the Microsoft 365 admin center
TRUE	DZ1283890	4/16/2026 17:30	4/21/2026 14:39	Users may have experienced delays and saw failures with multiple functions in Microsoft Defender
TRUE	TM1281561	4/16/2026 0:20	4/20/2026 21:29	Some users may be unable to move channels into folders, such as favorites, or sections within Microsoft Teams
TRUE	MP1290847	4/15/2026 23:52	4/24/2026 23:44	Admins may be unable to create new policies or edit existing compliance policies through Microsoft Purview
TRUE	TM1283300	4/15/2026 21:27	4/22/2026 22:38	Users may be unable to launch the Microsoft Teams for Windows and Mac desktop clients
TRUE	MO1281730	4/15/2026 19:00	4/23/2026 23:48	Users may have been unable to access Microsoft 365 web-based services correctly when using Google Chrome
TRUE	IT1281088	4/15/2026 14:43	4/15/2026 20:01	Users may be unable to access the Microsoft Intune web app from a managed Microsoft Edge iOS browser
TRUE	CP1280167	4/14/2026 21:56	4/15/2026 0:40	Some users may see delays when accessing Microsoft 365 Copilot Suggested Notebooks
TRUE	TM1279908	4/14/2026 19:34	4/27/2026 16:21	Users may be unable to use the paste function in Microsoft Teams desktop client chats
FALSE	EX1279815	4/14/2026 11:37	4/28/2026 18:43	Admins' search parameters may be missing after performing a group search in the Exchange admin center
TRUE	EX1280763	4/14/2026 11:20	4/27/2026 17:58	Admins may be unable to progress mailbox migrations in Exchange Online
FALSE	UP1287359	4/14/2026 4:00	4/28/2026 19:45	Some users may be intermittently unable to create some printer shares in Universal Print
FALSE	EX1281449	4/14/2026 2:00	5/1/2026 4:27	Users may be unable to reply to email messages from a pop-up window in Outlook on the web
TRUE	IT1281212	4/14/2026 0:24	4/16/2026 23:43	Users may be unable to access the Microsoft Intune web app from a managed Microsoft Edge iOS browser
TRUE	EX1280216	4/13/2026 22:00	4/18/2026 11:57	Admins may have experienced failures when running admin operations the admin portal in Exchange Online
FALSE	TM1286033	4/13/2026 12:00	4/30/2026 23:36	Some users may be unable to initiate screen sharing in 1:1 calls using the Microsoft Teams web client
TRUE	CP1281119	4/13/2026 0:00	4/20/2026 23:13	Some users intermittently may be unable to run queries in Microsoft 365 Copilot and receive an error message
TRUE	EX1278714	4/10/2026 17:30	4/13/2026 17:16	Some users may be unable to access email messages in Outlook Mobile when connecting to Exchange on?premises
TRUE	CP1277749	4/10/2026 13:00	4/14/2026 19:45	Some users may experience degraded file search results in Microsoft 365 Copilot
TRUE	MO1280165	4/10/2026 0:00	4/17/2026 21:01	Admins may see delays occur with several reports in the Microsoft 365 Admin Center
TRUE	TM1275028	4/9/2026 9:15	4/9/2026 12:39	Some users may have experienced delays in receiving notifications and placing or receiving calls in Microsoft Teams
TRUE	EX1275040	4/9/2026 4:00	4/17/2026 17:21	Users may be unable to download or open email attachments in Outlook on the web
TRUE	MO1274150	4/8/2026 14:38	4/8/2026 19:17	Users may experience issues accessing or using multiple Microsoft 365 services, including Microsoft Teams and Outlook
TRUE	TM1274040	4/8/2026 9:13	4/24/2026 18:35	Users may be intermittently unable to join town halls in Microsoft Teams on Android devices
TRUE	MO1279825	4/8/2026 0:00	4/16/2026 18:13	Admins may see delays with some reports in the Microsoft 365 admin center
TRUE	TM1273987	4/7/2026 14:00	4/9/2026 8:10	Users may not have received email invite messages for Webinar meetings in Microsoft Teams
TRUE	MO1273099	4/7/2026 13:20	4/7/2026 15:19	Some users in the United States may have been unable to access multiple Microsoft 365 services
TRUE	CP1272944	4/7/2026 6:15	4/8/2026 7:25	Some users may experience errors or pages failing to load when accessing Microsoft 365 Copilot
TRUE	TM1283997	4/7/2026 0:00	4/29/2026 17:45	Some users may be intermittently unable to browse apps in Microsoft Teams
TRUE	MO1272387	4/6/2026 17:45	4/16/2026 17:15	A small subset of admins in North America and Brazil may be unable to access the Microsoft 365 admin center
TRUE	CP1273314	4/6/2026 16:00	4/9/2026 1:27	Some users may see stale or delayed data in the Microsoft Copilot Dashboard within Microsoft Viva Insights
TRUE	CP1270722	4/4/2026 23:00	4/8/2026 22:39	Admins may see stale or delayed Microsoft 365 Copilot report metrics in the Microsoft 365 admin center
TRUE	MO1272581	4/4/2026 0:00	4/9/2026 22:31	Users may see delays with some reports in the Microsoft 365 admin center
TRUE	MO1268972	4/2/2026 20:40	4/3/2026 1:49	Some users may be unable to access the Microsoft 365 web sign-in page and the Microsoft 365 Copilot web sign?in page
TRUE	MO1268822	4/2/2026 18:30	4/9/2026 22:15	Central US admins may be unable to access or experience delays accessing the Microsoft 365 admin center
TRUE	MV1268751	4/2/2026 16:53	4/3/2026 5:55	Some users may be unable to load Microsoft Viva Insights
TRUE	CW1268725	4/2/2026 12:00	4/3/2026 3:35	Users' queries may fail with an error message in Microsoft 365 Copilot Chat
TRUE	IT1272653	4/2/2026 3:30	4/14/2026 18:57	Users may be unable to install user targeted apps that have been made available in the Intune Company Portal
TRUE	MV1269743	4/2/2026 2:37	4/3/2026 23:51	Users may be unable to load the Data Quality page in Microsoft Viva Insights and receive an error
TRUE	MP1274841	4/1/2026 0:00	4/13/2026 17:31	Some admins may be unable to access Activity Explorer in the Microsoft Purview portal