List of Active and Resolved Service Cases by Microsoft for April 2026
In April 2026, Microsoft experienced several service issues and listed it through Admin center. This update provides an overview of currently active issues, recently resolved incidents, and a historical log of past advisories.
If you continue to experience the same issue, please search for the solution using the corresponding Incident ID and Issue title:
IsResolved | Id | StartDateTime | LastModifiedDateTime | Issue Title |
TRUE | SP1296487 | 4/30/2026 7:30 | 4/30/2026 20:17 | Users may not be able to load the search bar in SharePoint Online sites |
TRUE | OD1296516 | 4/30/2026 7:30 | 4/30/2026 20:20 | Users may not be able to load the search bar in Microsoft OneDrive |
TRUE | CP1293524 | 4/28/2026 0:00 | 4/28/2026 16:48 | Users in the North America and Asia Pacific regions may see stale data in some Microsoft 365 Copilot usage reports |
TRUE | TM1293426 | 4/27/2026 20:32 | 4/27/2026 21:13 | Some admins may have experienced failures with policies and assignments in the Microsoft Teams admin center |
TRUE | CP1293219 | 4/27/2026 16:19 | 4/29/2026 23:28 | Users in North America may be unable to access Microsoft Copilot (Microsoft 365) |
FALSE | TM1290947 | 4/25/2026 1:19 | 4/30/2026 0:21 | Users may be unable to use the Custom AI meeting summary feature for Microsoft Teams due to the feature being disabled |
TRUE | MP1290422 | 4/24/2026 15:04 | 4/24/2026 17:53 | Some users in East US may experience latency in Microsoft Purview Data Loss Prevention |
TRUE | SP1295361 | 4/24/2026 12:30 | 4/29/2026 20:14 | Users may be unable to view analytics for SharePoint Online sites |
TRUE | DZ1289015 | 4/23/2026 6:36 | 4/27/2026 14:57 | Admins may have encountered delays of up to 10 hours for grading results on Microsoft Defender for Office 365 submission |
TRUE | TM1288323 | 4/22/2026 15:00 | 4/24/2026 21:58 | Users in North America may be unable to join Microsoft Teams meetings or experience dropped calls |
FALSE | TM1287420 | 4/21/2026 23:57 | 4/30/2026 23:44 | Users' Yealink E2 Microsoft Teams phones on the latest Android 15 version may be marked as noncompliant and signed out |
TRUE | CP1286586 | 4/21/2026 2:25 | 4/21/2026 6:23 | Users may be unable to create or edit agents in Microsoft 365 Copilot |
TRUE | TM1286858 | 4/21/2026 1:00 | 4/22/2026 23:38 | Some users may experience intermittent failures or delays when starting recording features in Microsoft Teams meetings |
TRUE | CP1283380 | 4/17/2026 15:07 | 4/24/2026 22:04 | Users may experience issues accessing or using Microsoft Copilot (Microsoft 365) |
TRUE | CP1282908 | 4/17/2026 0:00 | 4/18/2026 17:57 | Users may see a delay in certain Microsoft Copilot usage reports in the Microsoft 365 admin center |
TRUE | MO1282907 | 4/17/2026 0:00 | 4/18/2026 17:56 | Users may see a delay in certain reports in the Microsoft 365 admin center |
TRUE | DZ1283890 | 4/16/2026 17:30 | 4/21/2026 14:39 | Users may have experienced delays and saw failures with multiple functions in Microsoft Defender |
TRUE | TM1281561 | 4/16/2026 0:20 | 4/20/2026 21:29 | Some users may be unable to move channels into folders, such as favorites, or sections within Microsoft Teams |
TRUE | MP1290847 | 4/15/2026 23:52 | 4/24/2026 23:44 | Admins may be unable to create new policies or edit existing compliance policies through Microsoft Purview |
TRUE | TM1283300 | 4/15/2026 21:27 | 4/22/2026 22:38 | Users may be unable to launch the Microsoft Teams for Windows and Mac desktop clients |
TRUE | MO1281730 | 4/15/2026 19:00 | 4/23/2026 23:48 | Users may have been unable to access Microsoft 365 web-based services correctly when using Google Chrome |
TRUE | IT1281088 | 4/15/2026 14:43 | 4/15/2026 20:01 | Users may be unable to access the Microsoft Intune web app from a managed Microsoft Edge iOS browser |
TRUE | CP1280167 | 4/14/2026 21:56 | 4/15/2026 0:40 | Some users may see delays when accessing Microsoft 365 Copilot Suggested Notebooks |
TRUE | TM1279908 | 4/14/2026 19:34 | 4/27/2026 16:21 | Users may be unable to use the paste function in Microsoft Teams desktop client chats |
FALSE | EX1279815 | 4/14/2026 11:37 | 4/28/2026 18:43 | Admins' search parameters may be missing after performing a group search in the Exchange admin center |
TRUE | EX1280763 | 4/14/2026 11:20 | 4/27/2026 17:58 | Admins may be unable to progress mailbox migrations in Exchange Online |
FALSE | UP1287359 | 4/14/2026 4:00 | 4/28/2026 19:45 | Some users may be intermittently unable to create some printer shares in Universal Print |
FALSE | EX1281449 | 4/14/2026 2:00 | 5/1/2026 4:27 | Users may be unable to reply to email messages from a pop-up window in Outlook on the web |
TRUE | IT1281212 | 4/14/2026 0:24 | 4/16/2026 23:43 | Users may be unable to access the Microsoft Intune web app from a managed Microsoft Edge iOS browser |
TRUE | EX1280216 | 4/13/2026 22:00 | 4/18/2026 11:57 | Admins may have experienced failures when running admin operations the admin portal in Exchange Online |
FALSE | TM1286033 | 4/13/2026 12:00 | 4/30/2026 23:36 | Some users may be unable to initiate screen sharing in 1:1 calls using the Microsoft Teams web client |
TRUE | CP1281119 | 4/13/2026 0:00 | 4/20/2026 23:13 | Some users intermittently may be unable to run queries in Microsoft 365 Copilot and receive an error message |
TRUE | EX1278714 | 4/10/2026 17:30 | 4/13/2026 17:16 | Some users may be unable to access email messages in Outlook Mobile when connecting to Exchange on?premises |
TRUE | CP1277749 | 4/10/2026 13:00 | 4/14/2026 19:45 | Some users may experience degraded file search results in Microsoft 365 Copilot |
TRUE | MO1280165 | 4/10/2026 0:00 | 4/17/2026 21:01 | Admins may see delays occur with several reports in the Microsoft 365 Admin Center |
TRUE | TM1275028 | 4/9/2026 9:15 | 4/9/2026 12:39 | Some users may have experienced delays in receiving notifications and placing or receiving calls in Microsoft Teams |
TRUE | EX1275040 | 4/9/2026 4:00 | 4/17/2026 17:21 | Users may be unable to download or open email attachments in Outlook on the web |
TRUE | MO1274150 | 4/8/2026 14:38 | 4/8/2026 19:17 | Users may experience issues accessing or using multiple Microsoft 365 services, including Microsoft Teams and Outlook |
TRUE | TM1274040 | 4/8/2026 9:13 | 4/24/2026 18:35 | Users may be intermittently unable to join town halls in Microsoft Teams on Android devices |
TRUE | MO1279825 | 4/8/2026 0:00 | 4/16/2026 18:13 | Admins may see delays with some reports in the Microsoft 365 admin center |
TRUE | TM1273987 | 4/7/2026 14:00 | 4/9/2026 8:10 | Users may not have received email invite messages for Webinar meetings in Microsoft Teams |
TRUE | MO1273099 | 4/7/2026 13:20 | 4/7/2026 15:19 | Some users in the United States may have been unable to access multiple Microsoft 365 services |
TRUE | CP1272944 | 4/7/2026 6:15 | 4/8/2026 7:25 | Some users may experience errors or pages failing to load when accessing Microsoft 365 Copilot |
TRUE | TM1283997 | 4/7/2026 0:00 | 4/29/2026 17:45 | Some users may be intermittently unable to browse apps in Microsoft Teams |
TRUE | MO1272387 | 4/6/2026 17:45 | 4/16/2026 17:15 | A small subset of admins in North America and Brazil may be unable to access the Microsoft 365 admin center |
TRUE | CP1273314 | 4/6/2026 16:00 | 4/9/2026 1:27 | Some users may see stale or delayed data in the Microsoft Copilot Dashboard within Microsoft Viva Insights |
TRUE | CP1270722 | 4/4/2026 23:00 | 4/8/2026 22:39 | Admins may see stale or delayed Microsoft 365 Copilot report metrics in the Microsoft 365 admin center |
TRUE | MO1272581 | 4/4/2026 0:00 | 4/9/2026 22:31 | Users may see delays with some reports in the Microsoft 365 admin center |
TRUE | MO1268972 | 4/2/2026 20:40 | 4/3/2026 1:49 | Some users may be unable to access the Microsoft 365 web sign-in page and the Microsoft 365 Copilot web sign?in page |
TRUE | MO1268822 | 4/2/2026 18:30 | 4/9/2026 22:15 | Central US admins may be unable to access or experience delays accessing the Microsoft 365 admin center |
TRUE | MV1268751 | 4/2/2026 16:53 | 4/3/2026 5:55 | Some users may be unable to load Microsoft Viva Insights |
TRUE | CW1268725 | 4/2/2026 12:00 | 4/3/2026 3:35 | Users' queries may fail with an error message in Microsoft 365 Copilot Chat |
TRUE | IT1272653 | 4/2/2026 3:30 | 4/14/2026 18:57 | Users may be unable to install user targeted apps that have been made available in the Intune Company Portal |
TRUE | MV1269743 | 4/2/2026 2:37 | 4/3/2026 23:51 | Users may be unable to load the Data Quality page in Microsoft Viva Insights and receive an error |
TRUE | MP1274841 | 4/1/2026 0:00 | 4/13/2026 17:31 | Some admins may be unable to access Activity Explorer in the Microsoft Purview portal |
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